Shipping policy

Order Processing

Each order is carefully reviewed and prepared.

Please allow 1–3 business days for processing before shipment.
Orders placed on weekends or public holidays are processed on the next business day.


Delivery Times

Estimated delivery time: 5–15 business days, depending on your location in Canada.

We work with reliable international shipping partners to ensure safe and timely delivery.

Once your order has shipped, you will receive a confirmation email including tracking information.

Please note that delivery times may vary during peak seasons or due to customs or carrier delays.


Shipping Fees

We offer complimentary shipping on all orders, with no minimum purchase required.

There are no additional shipping charges at checkout.


International Fulfillment

Our products are shipped directly from our international fulfillment partners to keep our prices competitive.

Customers are responsible for any customs duties or import taxes that may apply under Canadian regulations.


Incorrect Address

If an incorrect shipping address is provided at checkout and the package is returned, reshipping costs will be the responsibility of the customer.


Customer Support

For delivery-related questions or urgent inquiries, please contact:

info@ tomannatoronto.com

We are happy to assist you.